A very good friendly service & prompt replies to emails. Thanks
Mrs L Oshea 12:00am 03 May 2008
I want to say a very big thankyou for the wheatgrass you sent....it arrived this morning.
I wish you health and happiness in life.....
With very best wishes and again.....thankyou
Thea Druce 10:14am 15 May 2008
The ordering process was joyfully easy!
Thanks - will let you know how I find the juice.
Best wishes.
Sandra Fox 7:13am 31 May 2008
Lovely people, obviously serious about what they do. Good service. My wheatgrass was just as promised, I look forward to using them again.
M E Speirs 12:00am 27 November 2008
Very good – prompt service – my wheatgrass arrived at 9a.m.
Mr C Mead 12:00am 03 December 2008
Very helpful and a quick delivery.
Miss E Fletcher 3:20am 02 February 2009
Really good and well packaged.
Mrs A Caplin 10:21pm 26 February 2009
The wheatgrass was ordered on the Wednesday, and arrived on the Friday as stated on the website. Delivery was quick and the wheatgrass was exactly as it should have been...Frozen, delicious and very well received. Definitely would recommend this seller for the best frozen wheatgrass this side of the UK.
Mr Denis E Da-Cruz 5:22pm 28 February 2009
love this store and product
Miss Mariann Hardey 1:33pm 06 March 2009
Excellent. Big Banana Juice Bar are knowledgeable, friendly, approachable reliable and flexible with deliveries locally - this has made a big difference to by being able to continue ordering the product in the future. Personal proactive communication made me feel a valued customer and trustful of the transaction. Their product is excellent and just as described. Would highly recommend.
Miss K Chilley 11:00am 10 March 2009
very happy with quick delivery and condition of wheatgrass. tastes good and feels good in my tum !!! :o)
Having some reactions but hopefully these will ease. However, slightly concerned at lack of response on many of the feedback / question pages on this website, doesnt look so good, would be better not to have the pages if you cannot answer everyone\&srquot;s questions as health is a rather important issue, especially when people ask about things like cancer. I would suggest simply offering a feedback page for comments, but asking people to e-mail directly with specific, personal questions, otherwise it looks like you don\&srquot;t care !!!! ther are hardly any responses from you since 2008 !
Hope this is helpful
Thanks again
caroline 10:16am 17 October 2010
your contact form page isnt working .... ? when I e-mail I get \\&srquot;message failed\\&srquot;
caroline 10:38am 17 October 2010
Absolutely awful customer service.
I still have not received my order, despite it being placed over 2 weeks ago. I also cannot get in touch with the store as the contact form does not work.
Vida 5:56pm 21 January 2011
Hi guys
Can someone give me a call your contact page is not working.
Still the best wheatgrass on the market tho!!!
Many Thanks
Carlos
07920794598
Carlos 12:54pm 26 July 2011
Hello.
I have just placed an order with you. Can you email me to confirm delivery date. Your contact page is not working!!
Many thanks.
Susan Birley 11:58am 13 September 2011
Great service.... would be great if there was a way to get the packaging back to you
Nigel 8:38pm 01 October 2011
Hello! we are from Moscow. Your site is the best. And we are interested in the wheatgrass juicers. Is it possible to send them to Moscow? My e-mail jiva.wheatgrass@yandex.ru Thank you!!
Inessa 8:59pm 08 November 2011
Hi there
My name is Cristina Mitre, I am Lifestyle Feautures Editor at Elle Spain, I need to get in touch with you, but your contact details link doesnt work. Could you please send me the PR/press/marketing details? Please note my e-mail cmitre@hearst.es
Best
Cristina
Cristina Mitre 9:11am 23 November 2011
Ordering easy and prompt delivery excellent however trying to contact in the case of any problems is poor! The "contact us" link on the website doesn\&srquot;t work, the "contact the big banana juice bar" link on the invoice takes you through to a login page, with no instructions on how to set up an account if not registered. The only way to contact is via the phone number on the invoice, however even this isn\&srquot;t correct (goes through to the actual bar), and I\&srquot;m subsequently given a different number to ring for order queries....
Lisa Pitt 8:07pm 02 December 2011
Hi, great product and great service.
However I am concerned by the amount of packaging required in every delivery - which is not recyclable. All that polystyrene and chill-packs, every time - that\&srquot;s a lot of landfill. Is there some way you can make your packaging greener, or sort out a system where regular customers can give back the packaging to use again when receiving another package?
A very good friendly service & prompt replies to emails. Thanks
Mrs L Oshea
12:00am 03 May 2008
I want to say a very big thankyou for the wheatgrass you sent....it arrived this morning.
I wish you health and happiness in life.....
With very best wishes and again.....thankyou
Thea Druce
10:14am 15 May 2008
The ordering process was joyfully easy!
Thanks - will let you know how I find the juice.
Best wishes.
Sandra Fox
7:13am 31 May 2008
Lovely people, obviously serious about what they do. Good service. My wheatgrass was just as promised, I look forward to using them again.
M E Speirs
12:00am 27 November 2008
Very good – prompt service – my wheatgrass arrived at 9a.m.
Mr C Mead
12:00am 03 December 2008
Very helpful and a quick delivery.
Miss E Fletcher
3:20am 02 February 2009
Really good and well packaged.
Mrs A Caplin
10:21pm 26 February 2009
The wheatgrass was ordered on the Wednesday, and arrived on the Friday as stated on the website. Delivery was quick and the wheatgrass was exactly as it should have been...Frozen, delicious and very well received. Definitely would recommend this seller for the best frozen wheatgrass this side of the UK.
Mr Denis E Da-Cruz
5:22pm 28 February 2009
love this store and product
Miss Mariann Hardey
1:33pm 06 March 2009
Excellent. Big Banana Juice Bar are knowledgeable, friendly, approachable reliable and flexible with deliveries locally - this has made a big difference to by being able to continue ordering the product in the future. Personal proactive communication made me feel a valued customer and trustful of the transaction. Their product is excellent and just as described. Would highly recommend.
Miss K Chilley
11:00am 10 March 2009
very happy with quick delivery and condition of wheatgrass. tastes good and feels good in my tum !!! :o)
Having some reactions but hopefully these will ease. However, slightly concerned at lack of response on many of the feedback / question pages on this website, doesnt look so good, would be better not to have the pages if you cannot answer everyone\&srquot;s questions as health is a rather important issue, especially when people ask about things like cancer. I would suggest simply offering a feedback page for comments, but asking people to e-mail directly with specific, personal questions, otherwise it looks like you don\&srquot;t care !!!! ther are hardly any responses from you since 2008 !
Hope this is helpful
Thanks again
caroline
10:16am 17 October 2010
your contact form page isnt working .... ? when I e-mail I get \\&srquot;message failed\\&srquot;
caroline
10:38am 17 October 2010
Absolutely awful customer service.
I still have not received my order, despite it being placed over 2 weeks ago. I also cannot get in touch with the store as the contact form does not work.
Vida
5:56pm 21 January 2011
Hi guys
Can someone give me a call your contact page is not working.
Still the best wheatgrass on the market tho!!!
Many Thanks
Carlos
07920794598
Carlos
12:54pm 26 July 2011
Hello.
I have just placed an order with you. Can you email me to confirm delivery date. Your contact page is not working!!
Many thanks.
Susan Birley
11:58am 13 September 2011
Great service.... would be great if there was a way to get the packaging back to you
Nigel
8:38pm 01 October 2011
Hello! we are from Moscow. Your site is the best. And we are interested in the wheatgrass juicers. Is it possible to send them to Moscow? My e-mail jiva.wheatgrass@yandex.ru Thank you!!
Inessa
8:59pm 08 November 2011
Hi there
My name is Cristina Mitre, I am Lifestyle Feautures Editor at Elle Spain, I need to get in touch with you, but your contact details link doesnt work. Could you please send me the PR/press/marketing details? Please note my e-mail cmitre@hearst.es
Best
Cristina
Cristina Mitre
9:11am 23 November 2011
Ordering easy and prompt delivery excellent however trying to contact in the case of any problems is poor! The "contact us" link on the website doesn\&srquot;t work, the "contact the big banana juice bar" link on the invoice takes you through to a login page, with no instructions on how to set up an account if not registered. The only way to contact is via the phone number on the invoice, however even this isn\&srquot;t correct (goes through to the actual bar), and I\&srquot;m subsequently given a different number to ring for order queries....
Lisa Pitt
8:07pm 02 December 2011
Hi, great product and great service.
However I am concerned by the amount of packaging required in every delivery - which is not recyclable. All that polystyrene and chill-packs, every time - that\&srquot;s a lot of landfill. Is there some way you can make your packaging greener, or sort out a system where regular customers can give back the packaging to use again when receiving another package?
Thanks,
Hannah Rose xx
Hannah Rose Tristram
6:34pm 05 January 2012
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